It’s a rough day for Oculus Rift owners, as every single headset out there is currently offline. The issue is on Oculus’s end, so until they provide an update all units are basically bricked. When users try to use the headset they’re met with a “Can’t Reach Oculus Runtime Service” error.
Check out the best VR games on PC – once your headset is working again.
On the official forums, an Oculus spokesperson says “We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We’ll share more updates here as we have them.”
The issue is apparently an expired certificate, which just went bad today. Oculus will need to provide an updated DLL with a new certificate in order to get the headsets working again. Some users have had success with turning back the system clock on Windows 10, but that’s not a reliable long-term solution.
It’s been a week of ups and downs for Oculus. Their headset overtook HTC Vive as the most popular VR device in the latest Steam Hardware Survey, but the Rift is also subject to some significant bugs stemming either from recent GeForce drivers or the Windows 10 Fall Creators Update.
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